Senior Data Scientist

TransformAction Dynamics, LLC

Our mission is to help federal, municipal, and commercial agencies and businesses courageously pursue and confidently achieve transformational change. For audacious leaders who need insights into technical and financial realities of a successful enterprise transformation, TransformAction Dynamics offers a forensic approach to transformation management. Our consultants gather and analyze data, then extract the relevant and critical information that leaders and employees need to complete a successful transformation. Tired of producing roadmap shelf-ware? TransformAction Dynamics focuses on the finish. Our consultants guide and support leaders until we both know the transformation is at scale and producing dividends. We want to be the global authority on enterprise transformation by ushering in a world where transformation management is forensics-based, valued, and successful. Navigating this promising but complicated landscape is where TransformAction Dynamics excels. Join a team that is changing the way change is made!

Overview

We are looking for a Senior Data Scientist who will support client acquisition program personnel with insights gained from analyzing information technology (IT) service and IT network performance requirements, performance data, and scorecard information. The ideal candidate is adept at using large data sets to find opportunities for service delivery and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building, and implementing models, creating/using algorithms, and creating/running simulations. They must have a proven ability to drive business results with their data-based insights. They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

Required Skill Set

The Senior Data Scientist we are looking for shall have experience and demonstrated the ability to:

• Collect, aggregate, analyze, visualize, report, and monitor data science products
• Develop processes and tools to monitor and analyze model performance and data accuracy
• Assess the effectiveness and accuracy of new data sources and data gathering techniques
• Work collaboratively with stakeholders to identify opportunities for leveraging use of data to drive IT service management solutions
• Analyze data from databases to drive optimization and continuous improvement of services, products, operations, and sustainment strategies
• Develop customer-focused data models and algorithms
• Use predictive modeling to increase and optimize customer experiences, service quality generation, and other technical and business outcomes
• Coordinate with different stakeholders to monitor outcomes
• Utilize statistical computer languages to manipulate data and draw insights from large data sets
• Work with and create data architectures
• Leverage a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks
• Leverage advanced statistical techniques and concepts (regression, properties of distributions, statistical tests, and proper usage, etc.) and experience with applications
• Communicate concisely and persuasively to and with technical, business, and management personnel
• Leverage expertise in applied machine learning to run controlled experiments on methodologies for making data-driven decisions
• Deploy data science solutions

Job Responsibilities

• Conduct trend analyses of Government-defined service level requirements (SLR), key performance parameters (KPPs), key performance indicators (KPIs)
• Develop performance trending via analysis of Government-defined KPIs and critical success factors (CSDs)
• Implement new business models, organizational strategies, and domain-specific knowledge
• Facilitate senior level decision making and forecasting by developing organizational dashboards for collecting and reporting performance measurements
• Develop appropriate internal performance measurement policy documents and ensure adherence with appropriate higher-level policy and guidance
• Conduct process maturity assessments, schedule development, and overall program health reporting utilizing balanced scorecard methodologies
• Conduct organizational change management activities, to include strategies to assist with organizational culture change, operational infrastructure change, or changes in internal processes
• Provide guidance, and recommendations on matters related to the end-user community
• Develop communication products, change management and internal communication plans and supporting materials
• Conduct change readiness assessments, evaluate results, present findings, and make recommendations

Mandatory Qualifications

• Master’s degree in Statistics, Mathematics, Computer Science or another quantitative field (or Bachelor’s degree plus four years of additional relevant experience)
• Minimum of 10 years of relevant experience manipulating data sets and building statistical models
• Has relevant certification(s) associated with knowledge and experience in the following:
  • Coding knowledge and experience with several languages (e.g., C, C++, Java, JavaScript)
  • Statistical and data mining techniques (e.g., GLM/Regression, Random Forest, Boosting, Trees, text mining, social network analysis)
  • Querying databases and using statistical computer languages (e.g., R, Python, SLQ)
  • Using web services (e.g., Redshift, S3, Spark, DigitalOcean)
  • Analyzing data from 3rd party providers (e.g., Google Analytics, Site Catalyst, Coremetrics, Adwords, Crimson Hexagon, Facebook Insights)
  • Distributed data/computing tools (e.g., Map/Reduce, Hadoop, Hive, Spark, Gurobi, MySQL)
  • Data visualization/presentation using software tools and applications like Periscope, Business Objects, D3, ggplot, etc…

Desired Qualifications

• 7+ years proven experience garnering stakeholder trust and positive client outcomes via strong interpersonal and business social skills